2/21/2023 0 Comments Windows 10 static screen![]() Say “Thanks!” by clicking Kudos Star in the Post that helped you. When I got it back, I loaded the image and - Bam! back in business. Backed up an image, stripped the unit to factory, sent it in - it took a little over a week to get it back. I had a DOA webcam - I had to send in my new dv7t after all else failed. Otherwise, it's fine - and like I said, no waiting on the phone. ![]() Don't trust the "Print" option - write down all your numbers (confirmation, ticket numbers, phone, etc). You can also CHAT - easy to do and no waiting. Hate to send it in - might be worth calling HP if you run out of options elsewise. Have you tried reloading the graphics driver? What happens if you take the computer into the other end of the house? Run it on battery? ![]()
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